Warranty

All products sold by The Inventory are backed by a warranty, providing customers with peace of mind regarding their purchases. The duration and specifics of the warranty may vary based on the manufacturer’s terms. To ensure you have all the relevant information, we encourage you to visit the manufacturer’s website for comprehensive details about their warranty policy, including coverage, exclusions, and any necessary steps for claims.

Back Orders

Customers with back orders that have not been shipped yet can cancel their orders 21 days after making the payment. If you opt for cancellation within 21 days, a cancellation fee up to 10% may be applicable (Cancellation fee may include: transaction fees, credit card charges, or any other taxes as applicable)

Software Orders

Processing times for software orders may take up to 3 business days. Once your order has been successfully processed, you will receive an email at your registered address that contains the serial key and activation code necessary for your software. It is important to check your email and spam folder to ensure you receive this crucial information.

Return/Cancellation Process

Once a product has been shipped from our office, cancellations or refunds cannot be processed. However, if you need to initiate a return or cancellation, please follow the outlined steps:

1. Contact Us: To return a product, you must email us within 7 days of receiving your order at info@theinventory.in, stating your return request or reason for the return.

2. Authorization Required: All returns must be authorized by our team before you ship the product back to us. Unauthorized returns will not be accepted.

3. Packaging: Ensure that the product is securely packed in its original packaging. All materials, accessories, and components must be unopened and unused to qualify for a return.

4. Shipping Costs: If your return is approved, you will be responsible for shipping the product back to us. Please note that a restocking fee of up to 15% may be applied at our discretion to the total billing amount for any approved return request.